Q: What exactly does website migration mean and what does it include?
A: The website migration service available at Wana Website Hosting is absolutely free and consists of moving all your files, databases and e–mails from your current web hosting provider to your brand new hosting account with us. We’ll also revise all the settings required for your web sites to be completely operational on our cutting–edge cloud hosting platform.Our technicians are completely capable of moving just about any website. With years of work experience behind their backs, they’re experts in the inner workings of our web hosting platform, our Control Panel as well as all other well–known Control Panels. For them, moving a custom–made web app with plenty of custom libraries is as easy as moving a plain WordPress–based blog.
Q: How much time will it take for my site to be transferred over to your platform?
A: There are plenty of factors to take into account – the overall amount of files, the physical size of the database, the complexity of the web site itself and the present workload of our website migration professionals, etc. That said, we do our best to implement all website migrations within a 48–hour time period. Smaller websites are migrated faster – usually in under 24 hours.
Q: My privacy is important to me. What information do you need?
A: We’ll need the login details for your current web hosting provider’s Control Panel along with the site’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my website be offline during the migration?
A: No. Your site will continue to be accessible online during the migration. As soon as everything is completed on our end, we will let you know so that you can examine it and check for any problems. If everything’s alright, all you will have to do is update your domain’s DNS resource records.
Q: Will my old hosting provider have to do anything?
A: No. We’ll never touch base with your web hosting provider about anything at all. They won’t be aware of the web site transfer either.
Q: Which web hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–powered web hosting platform given that we can gain access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we cannot transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.