You'll find lots of cloud website hosting suppliers on the market today, yet many of them are resellers who have minimal resources, especially in terms of support. One of the ways to distinguish them is the option to reach the company over the telephone. The level of support that you'll have via this particular method of communication will vary depending on the service provider - several of them provide you with dedicated phone support, many others offer general and customer support only as some matters are more time-consuming and it's much easier to be resolved through a ticket, particularly when the issue has to be escalated. However, it is good to know that you can always contact your hosting supplier because there are numerous small problems which can be resolved without difficulty and in a timely manner through a call, not mentioning that you can get additional information regarding the services before you become a customer.

Phone Support in Cloud Website Hosting

Since we have live phone support 14 hrs a day, you can contact us and talk to our customer support agents to find out more about all cloud website hosting that we offer and make sure that our servers meet the system requirements for your sites prior to buying anything. For your convenience, we now have telephone numbers on as many as 3 different continents so you'll be able to call the one closer to you - in the U.S.A., the United Kingdom or Australia. In case you are already a customer, you'll be able to call about general and billing matters, and about some tech ones. If the situation is strictly technical or it needs more time to investigate, you will have to employ our ticketing system, that will allow both you and our tech support crew to keep track of the details supplied by both sides.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be sure that there is always someone to assist you when you have any questions about the semi-dedicated server plans that we provide. Whether you wish to learn more about the packages, you have a billing issue or some general issue, you can call us. Despite the fact that some more complex issues could need a ticket to give some time to our tech support team to investigate, we will assist you with various tech questions on the phone as well, saving you time and efforts. Since we have data centers on three different continents - in the United states of America, Great Britain and Australia, we have local telephone lines in these countries as well. In case you're in a different country, we also have a global number where you'll be able to reach us.