Service Uptime Guarantee in Cloud Website Hosting
We guarantee 99.9% service uptime for each cloud website hosting account on our web servers. We utilize an innovative cloud Internet hosting platform in which every single part of the hosting service is managed by a separate set of servers, so if one server fails, the remaining ones inside the cluster will take over immediately. The cloud platform also lessens the overall load significantly, and so the hosting service is far more stable in comparison with a service through which everything runs on only one machine and your websites will perform in the best possible way. In addition, we have redundant Internet lines and diesel backup generators to make sure that your websites will stay online no matter what. Hardware and software firewalls guarantee the adequate functioning of our web servers in the event of DDoS attacks whereas in the case of any software trouble, we have professionals checking the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server solutions include a 99.9% uptime warranty. As a matter of fact, you will not notice any downtime or service disturbances at all due to the fact that we use a groundbreaking cloud platform and instead of running everything on just one server like most providers do, we have independent clusters of web servers that deal with every service - files, e-mail messages, Control Panel, databases, and so forth. We also have a custom made load-balancing system, so our web hosting service is a lot more stable than what you would ordinarily find on the market. To make certain that nothing will interrupt the work of your websites, our web server facilities have diesel backup generators and several different Internet providers. We have hardware and software firewalls to prevent DDoS attacks and professionals watching the servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server plans come with a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel-powered backup generators. Additionally, we use new hardware for the physical servers where the VPS accounts are created to avoid any possibility of hardware malfunction and each and every part has been tested carefully. The security of your info is guaranteed by employing enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your Internet sites are going to be working virtually without any interruptions. Our skilled administrators will resolve instantly any software issue which may appear, so even if there's an issue with another VPS server account on the physical hosting server, your VPS isn't going to be affected. The server uptime is listed on our site and not concealed in our Terms of Service simply because we can keep our promise and provide an exceedingly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated packages come with a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are part of the other .01% of the time. We test out every server carefully before we hand it over to the customer and we work with new hardware components to prevent any possibility of hardware failures. Any unexpected software problems will be resolved right away by our system admins as they keep an eye on all hosting servers 24/7. In order to avoid infrastructural problems, our data center in downtown Chicago uses powerful diesel backup generators, while the connectivity to the servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your Internet sites are flooded, we can take action quickly and filter the unwelcome traffic before it reaches your dedicated server and interferes with the proper work of your Internet sites.