Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reply warranty with all our cloud website hosting packages, which means that every single support request you submit will be responded to within 1 hour max. Our support crew members have been qualified to instantly overcome any issue and to offer you well timed advice on any difficulty that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • You are able to write to us 24x7x365 with any question you might have to do with our products and services. Now we have specialists working everyday to give you help whenever needed. You could use the ticket system or send us a message anytime, or pick–up the telephone or make use of the online chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want help while working on your site within the Control Panel, you are able to always click the Help key and pick your problem in the list of articles or blog posts that will came up. We have as well turned almost all articles into educational videos. The collection of training videos will load if you click on the Videos key available in each section.