Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help section included in Wana Website Hosting’s Online Control Panel features a collection of help articles and frequently asked questions. Aimed toward solving any common issue that you may encounter, they are written by our support team of skilled technicians.

  • Top quality support service
  • How–To Videos

  • For people who’d like to learn how to rectify a frequently experienced issue by watching a video lesson, we have added a selection of video tutorials to our Online Control Panel. All the video tutorials are concise and easy to grasp. They offer you visual demonstrations of different website administration operations.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 customer care service with a one–hour support ticket response time guarantee. A group of skillful techs will be available to you to reply to all the inquiries that you may have. During non–busy times, a reply will be supplied within just 20 minutes.