1 hour ticket response
Wana Website Hosting’s team of support engineers is focused on giving quick answers to all your questions. We will examine your support ticket the moment it is received and will get back to you with a solution to the problem within maximum 1 hour after the helpdesk ticket submission. In fact, our average trouble ticket response time is twenty minutes.
A Top–Class Customer Service
Each member of our tech support staff has several years of experience in the cloud website hosting business and almost all of them have worked for us for at least 5 years. They are all prepared to respond to all your inquiries in the most proficient way possible.
An Easy–to–Navigate Help Section
To help you get a quick suggestion on how you can use a certain feature, we have included a truly intuitive Help section in the Online Control Panel. You can search through a huge collection of web hosting account management articles and website administration articles, have a gaze at the F.A.Q. database or watch our how–to video tutorials.